Last Updated: January 18, 2012

Privacy Policy for GreenButtonConnect.com

This Online Privacy Policy (this "Policy) explains how Tendril Networks, Inc. ("Tendril" or "we") collects, uses, and discloses your personal information. This Policy applies exclusively to the website greenbuttonconnect.com (the "Site") and personal energy management platform that runs on the Site (the "Service").

Information We Collect

We collect information about you in various ways when you use our Sites or Service. The information we collect allows us to offer our Service in a personalized and meaningful manner. The following are the types of information we collect:

Information you give us: We receive and securely store the information you enter on our Site and Service, and the information you otherwise provide to us. This information includes historical energy usage information, home profile information, contact information, login information, and other optional information that may help us to personalize the Service. Our Service may offer you the opportunity to submit questions and comments that are visible to other users of the Service. The information you provide in areas that are visible by other logged-in users of the Service may be read, collected, and used by others who access them. You can always choose not to provide certain information, but that may limit your ability to take full advantage of the Service we provide.

Information from your utility provider: We may receive and store certain information about you from your utility provider. For example, with your authorization, your utility provider may provide us your historic energy usage information automatically so that you do not need to periodically upload the information manually.

Automatically collected information: We receive and store certain types of information from you every time you use the Sites or Service. For example we may automatically log your browser type, language preference, the date and time of your visit to the Sites, your Internet Protocol (IP) address, and the website you visited before our Sites. In addition, we receive and store information about your use and activity on our Sites and within our Service, such as which pages you visited on the Site.

  • Cookies. We may automatically collect information using "cookies." Cookies are small data files stored on your hard drive by a website. Among other things, cookies help us improve our Sites and Service and improve your experience on our Sites and within our Service. You can set your browser to not accept cookies, but that may prevent us from providing you with the full range of Service we offer. Also, please be aware that if you visit other websites you may be required to accept cookies.
  • Web Beacons. We may collect information using Web beacons. Web beacons are electronic images that may be used on our Site or in our emails. We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.
  • Other. We may also use clear gifs or other data files or identifiers to collect information for statistical purposes and to improve and develop the Service we provide. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are placed on a your hard drive, clear gifs are embedded invisibly on web pages.

How we Use the Information we collect

We use and disclose your personal information only as described in this Policy or as disclosed to you on our Site or within our Service. For example, we may use or disclose your personal information:

  • To third party software applications ("Apps") with your knowing and express consent;
  • To communicate with you about the Site or Service and to respond to any questions or concerns that you may have;
  • For project planning, troubleshooting problems, detecting and protecting against errors, fraud, or other criminal activity;
  • When we have a good faith believe that disclosure is necessary to comply with law, protect or defend our rights or the rights of other users of our Service, to enforce our Terms of Use, or act in an emergency to protect someone's safety; or
  • Otherwise with your express consent.

We may create non-personally identifying anonymous or aggregate data from the information we collect. We may use that data for our own purposes or disclose it in a ,I.non-personally identifiable manner to:

  • Software Apps that you have authorized to access your information;
  • Organizations and government entities that conduct research into energy usage and/or smart-grid technologies;
  • Third party applications that have been authorized to use the GreenButtonConnect.com Platform. These applications may use this anonymous data to create energy usage averages and trends; and/or
  • Other interested third parties.

Access

We make reasonable efforts to allow you to make inquiries about the personal information we collect from you, and when appropriate we allow you to access your personal information for review and updating.

Security of Personal Information

We take reasonable steps to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration and destruction.

Third Parties

Advertisements and Links to Other Websites: The Site and Service may contain links, content, Apps and advertisements from third parties. Such links, content, Apps and advertisements are not endorsements, authorizations or representations of our affiliation with that third party. We are not responsible for the privacy practices of third parties, and we encourage you to carefully review the privacy statement of the third party.

Web Analytics: The Site uses a web analytics service provided by a third party (the "Web Analytics Provider". The Web Analytics Provider uses "cookies", to help us analyze how users use the Site. The information generated by the cookie about your use of the Service may be used to compile reports on Service activity, and provide other services related to the Service. The Web Analytics Provider may transfer this information to third parties where required to do so by law, or where such third parties process the information on the Web Analytics Provider's behalf. By using this Site and Service, you consent to the processing of data about you by the Web Analytics Provider in the manner and for the purposes set out above.

Children

Our Service is not directed at children under the age of thirteen, and we do not knowingly collect any information from children under thirteen.

Changes to this Privacy Statement

This Privacy Statement is subject to occasional revision without advance notice. If we make any changes in the way we use your personal information, we will notify you via email and/or post the modification on the Sites or within the Service. We will also update the "Last Updated" date in this Privacy Statement.

Additional Information

For more information about this Policy or our privacy practices generally, please contact us at privacy@tendrilinc.com